About Triad Gaming
Triad Gaming is a United States–based online retailer registered in North Carolina specializing in authentic retro video game consoles, games, and accessories. We sell original hardware and software from established brands including Nintendo, Sega, PlayStation, and Xbox.
Triad Gaming is an independent U.S.-based online retailer specializing in authentic pre-owned and refurbished video game consoles, games, and accessories.
Our company operates exclusively through our secure ecommerce website and ships orders directly to customers within the United States. We are committed to accurate product representation, clear policies, and reliable order fulfillment.
Product Information & Condition Standards
All products listed on our website are:
- Physically inspected
- Tested for functionality prior to shipment
- Accurately labeled with condition (New, Pre-Owned, or Refurbished)
- Photographed or represented consistent with actual item condition
If a product is refurbished or pre-owned, this is clearly stated in the product description. We do not market reproduction items as original.
Inventory availability, pricing, and condition are maintained to reflect current stock at the time of listing.
Order Processing & Shipping
Orders are processed within the timeframe stated on our Shipping Policy page. Shipping costs and estimated delivery timeframes are displayed before checkout is completed.
Customers receive order confirmation and tracking information once an order has shipped. We ship to the address provided at checkout and are not responsible for incorrect address submissions.
Returns & Customer Support
Triad Gaming provides a clearly stated Return & Refund Policy accessible from every page of our website.
Our policy outlines:
- Return eligibility timeframe
- Condition requirements
- Refund processing procedures
- Non-returnable item categories (if applicable)
Customers may contact our support team using the contact information provided on our website for assistance before or after purchase. We aim to respond to inquiries in a timely and professional manner.
Business Transparency
Triad Gaming provides visible contact information, policy documentation, and secure checkout encryption to ensure a transparent shopping experience.
We are committed to:
- Honest product descriptions
- Accurate pricing
- Secure payment processing
- Clear communication
- Professional fulfillment practices
Our goal is to operate a compliant, customer-focused online retail business built on accuracy and transparency.
Triad Gaming
4111 E Rose Lake Dr Suite 9259 Charlotte, NC 28217